Discovery and Strategy
- In-Depth Consultation: Begin with a thorough consultation to understand your charity’s goals, audience, and unique challenges. Use these insights to inform the overall strategy and design.
- Goal Definition: Clearly define the objectives of your website, whether it’s to increase donations, recruit volunteers, or share impactful stories. Align the website strategy with your charity’s mission and goals.
- Strategic Planning: Develop a comprehensive plan that outlines the website structure, key features, and user experience. Ensure the plan is aligned with your charity’s long-term vision and objectives.
Design and Development
- Creative Design: Create a visually appealing and user-friendly design that reflects your charity’s brand identity. Use intuitive navigation and engaging visuals to enhance user experience.
- Custom Development: Develop a website tailored to your specific needs, incorporating custom features and functionalities. Ensure the site is responsive, fast, and secure.
- User Experience: Focus on creating an exceptional user experience by simplifying navigation and ensuring accessibility. Make it easy for visitors to find information, donate, and get involved.
Testing and Launch
- Rigorous Testing: Conduct thorough testing to ensure the website functions smoothly across all devices and browsers. Identify and fix any issues before the official launch.
- User Feedback: Gather feedback from a select group of users to refine the website and enhance user satisfaction. Use insights to make necessary adjustments.
- Seamless Launch: Plan and execute a seamless website launch, ensuring minimal disruption and maximum impact. Communicate the launch to your supporters and stakeholders.
Post-Launch Support and Maintenance
- Ongoing Support: Provide continuous support to address any issues and make updates as needed. Ensure your website remains functional, secure, and up-to-date.
- Regular Maintenance: Perform regular maintenance to keep your website running smoothly and efficiently. Update content, fix bugs, and ensure optimal performance.
- Training and Resources: Offer training and resources to your team to manage the website effectively. Empower your staff to make updates and maintain the site independently.
Compliance and Accessibility
- Legal Compliance: Ensure your website complies with all relevant legal requirements, including data protection and privacy regulations. Implement necessary measures to protect user data.
- Accessibility Standards: Design and build your website to meet accessibility standards, making it usable for people with disabilities. Follow guidelines to ensure an inclusive online experience.
- Ethical Practices: Adhere to ethical design and development practices, ensuring transparency and integrity. Build trust with your audience by prioritising ethical considerations.